Frequently Asked Questions

Your Questions

Your most common questions about how to use the Group.

Your Frequently Asked Questions

Click on a question and we will show you the answer.

What can I use the Online Support Group for?

You can use the online support group to learn more about diabetes, to ask questions, to share your experiences and to support each other.

To learn about diabetes: We will regularly post discussions, videos and share links with information about diabetes. You can find these on your group stream. You can also learn from others in the group by reading about their experiences when they write posts or comments.

To ask a question or share your experience: You can write your own post or leave a comment where you can share your own experience or ask a question to the dietitian and the group.

To support each other: You can show your support for each other by "liking" other people's posts and comments using the little "heart" button below their post/comment. You can also write your own comments to reply to their posts.

Who is the online community for?

This Online Support Group is for people who are doing the online DISCOVER DIABETES - Type 2 course. Only some of the online diabetes courses have been invited to join this support group for now. You will have been told in your online sessions if you are one of these groups.

How do I sign-up for the online support group?

You will have received an email from the dietitian with a link for your group. Click on the link. Then choose to "sign-up" for the online support group. You will be asked to set up a profile. Once this is done, you are ready to go!

Can I invite other people to join?

Only people who are attending the DISCOVER DIABETES Online Support Groups will be able to join. If you would like for a support person to join with you, then get in touch with us and we will get back to you about whether this person could join.

Who can see what I write?

All people in your group will be able to see what you write. You can always delete your post or comment if you wish at a late time.

How do I write a comment?

To leave a comment to a post on the group stream, click in the comment box below the post. Type your comment and then click "comment".

Post comment

How do I write a post?

You can create a post to share information with the group or to ask a question for example.

To write a post, click on the box at the top of the stream that says "Say something to the group". Type in your question or story and then click "Post".


Have any other questions?

Then let us know.